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Terms &
Conditions

Last updated: May 2026

Version 1.0 Effective May 2026 United States — LLC

1. Acceptance of Terms

Welcome to TWC Group, LLC. By engaging our services, accessing our website, or using any of our digital platforms, you ("the Client") agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our services. Continued use of our services following any posted updates constitutes your acceptance of those changes.

⚠️ Important: These Terms constitute a legally binding agreement under the laws of the United States. We strongly encourage you to read them carefully before engaging any of our services.

2. Description of Services

TWC Group, LLC provides digital marketing services that may include, but are not limited to:

  • Paid advertising management and optimization (Meta Ads, Google Ads, TikTok Ads)
  • Search engine optimization (SEO) and content marketing
  • Social media management and community building
  • Email marketing and marketing automation
  • Brand identity, graphic design, and creative production
  • Website design, landing page development, and sales funnel creation
  • Data analytics, performance reporting, and strategic consulting
  • CRM implementation and management (including GoHighLevel)
  • Video and audiovisual content production

The specific scope of services will be defined in the signed proposal, statement of work, or service agreement between the parties.

3. Acceptable Use

The Client agrees to use our services solely for lawful and ethical purposes. The following are strictly prohibited:

  • Using our services for any illegal, fraudulent, or deceptive activity
  • Providing false information or materials that infringe upon third-party rights
  • Requesting content that promotes discrimination, hate speech, or violence
  • Attempting unauthorized access to TWC Group's systems or proprietary information
  • Reselling or sublicensing our services without prior written authorization
  • Violating any applicable federal, state, or local laws or regulations

TWC Group reserves the right to refuse, suspend, or terminate services immediately upon any breach of this section.

4. Fees and Payment

4.1 Billing

All fees are as specified in the agreed-upon proposal or service agreement. Payments are due according to the schedule outlined therein (monthly, bi-weekly, or per project milestone).

4.2 Late Payments

Invoices not paid by the due date may result in temporary suspension of services. TWC Group reserves the right to charge a late fee of 1.5% per month (or the maximum permitted by applicable law) on overdue balances.

4.3 Refunds

All fees paid are non-refundable unless TWC Group has demonstrably failed to deliver the agreed-upon services. Each refund request will be evaluated on a case-by-case basis at TWC Group's sole discretion.

4.4 Price Changes

TWC Group will provide at least 30 days' written notice prior to any changes in recurring service fees.

4.5 Taxes

Client is responsible for all applicable taxes, levies, or duties imposed by taxing authorities. TWC Group will collect sales tax where required by law.

5. Intellectual Property

5.1 Client Materials

The Client retains full ownership of all materials, assets, and content provided to TWC Group. By providing such materials, Client grants TWC Group a limited, non-exclusive license to use them solely for the purpose of delivering the contracted services.

5.2 Deliverables

Upon receipt of full payment, all custom deliverables created specifically for the Client will become the property of the Client, unless otherwise specified in the service agreement.

5.3 TWC Group's Proprietary Assets

All methodologies, processes, templates, tools, and pre-existing intellectual property developed by TWC Group remain the exclusive property of TWC Group Marketing Agency, LLC.

5.4 Portfolio Rights

TWC Group reserves the right to reference the Client's name and display work results in its portfolio and marketing materials, unless the Client submits a written request to opt out.

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding any sensitive, proprietary, or non-public information shared during the course of the business relationship. This obligation shall survive termination of the engagement for a period of two (2) years.

Neither party shall disclose the other's confidential information to any third party without prior written consent, except as required by law.

7. Disclaimer of Warranties

TWC Group provides its services on an "as is" and "as available" basis. While we strive to deliver high-quality results, we make no warranties, express or implied, including but not limited to:

  • Guarantees of specific sales figures, lead volumes, or revenue outcomes
  • Guarantees of specific search engine rankings or social media performance
  • Uninterrupted or error-free service operation

Marketing results depend on numerous external factors beyond TWC Group's control, including but not limited to market conditions, platform algorithm changes, and client-side variables.

💡 Note: TWC Group will always work diligently toward agreed-upon goals and KPIs, but cannot guarantee specific outcomes as a condition of service.

8. Limitation of Liability

To the fullest extent permitted by applicable law, TWC Group, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services, even if advised of the possibility of such damages.

TWC Group's total cumulative liability to the Client for any claims arising out of or related to these Terms shall not exceed the total fees paid by the Client to TWC Group in the three (3) months immediately preceding the event giving rise to the claim.

9. Termination

9.1 Termination by Client

The Client may cancel services with a minimum of 30 calendar days' written notice. All fees accrued during the notice period remain due and payable.

9.2 Termination by TWC Group

TWC Group may terminate services immediately and without prior notice in the event of: non-payment, material breach of these Terms, abusive or unlawful conduct, or any circumstance that makes continuation of the relationship untenable.

9.3 Return of Materials

Upon termination, both parties agree to return or securely destroy all confidential materials belonging to the other party within 15 business days.

9.4 Survival

Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law shall survive the termination of these Terms.

10. Modifications

TWC Group reserves the right to update or modify these Terms at any time. We will provide at least 15 days' advance notice via email or website posting. Continued use of our services after that period constitutes acceptance of the updated Terms.

11. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of NJ, United States of America, without regard to its conflict of law provisions.

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt resolution through good-faith negotiation for a minimum of 30 days. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), unless both parties mutually agree to pursue resolution in a court of competent jurisdiction.

⚖️ Waiver of Class Action: Both parties waive any right to bring claims as a plaintiff or class member in any purported class or representative action.

12. Contact Information

For any questions, concerns, or legal notices regarding these Terms, please contact us at:

TWC Group Marketing Agency, LLC

📧 Email: YOUR_EMAIL_HERE
📞 Phone: YOUR_PHONE_HERE
🌐 Website: twcgroupops.com
📍 Address: YOUR_ADDRESS_HERE